Experience with Medical Reserve Corps volunteers suggests that we are better to focus on training local leaders than more broad-based training of all volunteers on our lists.  Most non-leader volunteers in disaster can succeed with minimal, spontaneous training.  Let's train unit leaders, section leaders and command post staff to understand their roles and to work together, as well as to assess and promote resiliency among volunteers during and after disaster operations.  None of this happens spontaneously.   Let's re-prioritize volunteer funding toward stronger leadership training and carefully crafted spontaneous training.

Why the contribution is important

Money spent on training volunteers for non-leadership tasks gets diffused; the training is forgotten and then needs to be repeated during ramp-up for disaster operations.  Volunteer leaders are more successful with experience together and familiarity with one another.  We don't just put a random group of volunteers together and expect them to succeed during a disaster.  The "skilled position" leaders are the keys.

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Votes so far:

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3.3 (9 votes - averaged)
jrollins
Posted by jrollins September 04, 2009 at 08:56AM
FrankMalouff, Would your proposal be an adjunct to current the Community Emergency Response Team (CERT) Program or be an entirely new entity?
DHahn
Posted by DHahn September 04, 2009 at 10:43AM
Volunteer leaders presumably have time on their hands and so are able to attend training made available locally like IS300 and IS400 classes, so training is already available for those who are motivated (and have the time) to be volunteer leaders.
mlaustin
Posted by mlaustin September 04, 2009 at 06:48PM
There are two ways to get volunteer leaders. The first is to grow them from the non-volunteer ranks. An example might be someone who volunteers to work at a shelter and after a few years experience (and requisite training) becomes a shelter manager. The other way is to recruit people who already have leadership or other key skills to join the volunteer organization to serve in those roles. There are pros and cons to each of these approaches, but for some key incident management positions it might be more expedient to bring already trained/qualified people in who can then ensure those in the non-leadership positions are able to do their jobs effectively and efficiently.
KitK
Posted by KitK September 05, 2009 at 04:37AM
Tend to agree that multiplying "leaders" is important, because I have seen that NERT personnel who are local response area leaders often have fresher skills and capability than average volunteers. But if there is no one to lead, ie no indians for the chiefs in an emergency, it won't help to have someone who knows how to administrate and give out task lists. There needs to be a balance-possibly by linking local emergency planning and educational institutions, thereby bringing in both students and parents.
michaelB
Posted by michaelB September 05, 2009 at 11:40AM
Agree. Train the leaders, recognize the leaders and provide opportunities to participate in meaningful exercises with your served agencies (In our case local cities). My experience has been that city managers and mayors are looking for credible, vetted leaders that they can put their trust into.
FrankMalouff
Posted by FrankMalouff September 06, 2009 at 11:00AM
Responding to the jrollins comment... Lately we've seen requirements for all volunteers to complete certain training and online training. Perhaps that is a metric to which agencies can look. Based on what volunteers on my team are saying, response is probably low. Therefore, within our community training programs (and not as a separate entity), I respectfully suggest we focus resources on training the leaders who are to pull our response efforts together, not the volunteers who can be trainined on-site and sent to do specific, limited tasks. Michael B's comment is very prescient. Community volunteers are not going to just walk into some disaster response site and have instant credibility. We have to give evidence that we know what we are doing. Training, testing and positive visibility can help. Thanks for the opportunity to discuss these ideas.
jasc
Posted by jasc September 06, 2009 at 11:04AM
I have started and keep going, Moreno Valley, CA Neighborhood Watch in our area of 400+ homes, as it grows, so does our community together. I would love a leader class, so that I can take it back to the neighborhood, community. I am not working in the 911/medi field anymore as I am a at home mom. These classes IS300, IS400, and NERT, I have no clue of. Who teaches the public??? I have already taken the CERT class, now what next?
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